• Company events: tours, trips, gifts, celebrations, and a rich welfare & wellbeing program •
• Training programs - employees' personal and professional development •
• Meal allowance every month - for the best culinary options around. •
• Working in a cutting edge technological environment •
• Flexible working hours - working partially at home. •
• Beautiful and equipped new offices •
• Brilliant and innovative people •
Surround yourself with brilliant and innovative colleagues in a cutting-edge technological environment. Be ready to truly be a part of something new and exciting.
We understand the importance of personal growth, that’s why we offer flexible working hours/locations, training programs, company
tours, trips, celebrations and a rich welfare &
wellbeing program.
Ravin AI invests hours of training, making sure our employees are proficient and up to date, whether in Technology or in Managerial skills. We make sure our employees get all training and professional courses for their personal and Professional development in their careers.
We're looking for you: a self-starter, open-minded individual that has promoted complex initiatives at larger organizations, has a strong bias towards action in ambiguous environments, and most importantly, wants to introduce Ravin’s technology to facilitate change.
Working in Ravin AI will expose you to a multicultural environment, meeting and working with brilliant people from all over the globe, keeping a healthy balance between work and private life, and keeping a flexible work schedule.
Ravin AI has new, modernly designed offices in Israel, Europe and USA, Working in one of our offices means working in a young, vivid environment, in prime locations in the cities, with the best restaurants, street food and cafe's all around. Such a wonderful way to combine work from a convenient new office with your daily life.
Our mission is to create trust and transparency whenever a vehicle changes hands.
To do this, we start with our own community by creating an open, inclusive, and diverse organization across various offices around the world.
About Ravin AI:
● Ravin.ai’s mission is to bring trust and efficiency wherever vehicles operate or
change hands, by using computer vision AI technology to make vehicle
inspections faster and more reliable.
● Our technology allows vehicles to be scanned using smartphone or CCTV-style
cameras and then automatically produces a vehicle condition report.
● We are a VC-backed Israeli tech startup with a globally distributed team of
around 70 people, serving industry-leading players in the mobility space.
● We were featured in Time Magazine as one of the top 200 inventions of 2022.
We’ve previously been featured in Forbes as one of the top machine-learning
startups to watch.
● We offer flexible hybrid working and would expect you to be in our Haifa office
at least 2 days per week.
Main responsibilities:
● a Project Manager will play a major part in both pre-sale and post-sale
processes.
● You will work closely with clients around the world to build strong relationships.
● Translate the business development team’s requirements into technical
elements.
● Be part of the planning teams to ensure that all required Technical building
blocks are taken into consideration.
● Work closely with the Development and QA teams, Infrastructure and Backend
teams, to ensure that SOW is completely delivered within budget, timelines,
and customer satisfaction.
● Hands-on involvement in ad hoc system integration.
● Manage all technical communication with clients until the project is handed
over to operations and support teams.
● Be part of the technical customer success
● Leveraging successful implementations to upgrade and upsell.
Requirements:
● 3-5 years of Software/Integration projects (Customer facing).
● Hands-on experience - Integration of frontend- Backend- infrastructure.
● System engineer- Advantage.
● Experience with project management tools.
Personal qualities:
● Great interpersonal and communication skills.
● Problem solver and analytical skills
● Team player
● Well organised
● “Can do” approach
● English - native language level, experience in delivering projects internally
● Sales oriented
About Ravin AI:
● Ravin.ai’s mission is to bring trust and efficiency wherever vehicles operate or
change hands, by using computer vision AI technology to make vehicle
inspections faster and more reliable.
● Our technology allows vehicles to be scanned using smartphone or CCTV-style
cameras and then automatically detects damages and vehicle condition.
● We are a VC-backed Israeli tech scale-up with a globally distributed team of
around 70 people, serving industry-leading players in the mobility space.
● We were featured in TIME Magazine as one of the top 100 inventions of 2022.
● We’re flexible with working arrangements but would like you to be in the office
a couple of times per week to build relationships with the development team
and solve problems fast.
Main responsibilities:
● Broad customer support role ranging from onboarding and training to 1st
and 2nd line of technical support of new and existing customers to help
them get most value from our products.
● General support case management: logging, prioritization, troubleshooting,
escalation (when necessary), closing, follow-up.
● Escalations management.
● Establishment, leading and development of customer technical support
team.
● Ensuring a high level of customer service and overall leading of service
delivery quality and efficiency.
● During your work you will often collaborate with other departments (R&D,
product, sales etc.)
● We expect you to be ready for the occasional business trips.
Benefits:
● This is an opportunity to work with cutting edge AI technologies in the
fast-changing automotive sector.
● You’ll be working with a highly experienced and skilled team: we move
rapidly, iterate quickly, and define success by the business outcomes, not
the volume of output you produce.
● You’ll be part of a well-funded scale-up that’s on a very exciting growth
trajectory.
● You’ll have a unique opportunity to create a support team from scratch.
Skills and experience:
● Experience in customer technical support and leading of a support team in a
technology-driven company.
● Good understanding of support processes.
● Ability to build trusted customer relationships and provide first-class support
experience.
● Full operational command of English, both verbally and in writing.
● Experience of work with customer service systems like Zendesk.
● Experience of work with logs, Front-End console, and APIs.
● Basic knowledge of MySQL or SQL (basic queries), AWS, Postman is a big
benefit.
● Excellent organizational, communication and leadership skills.
● Intercultural competence.
● Experience of conducting customer training is an advantage.
● Ability to establish effective, strong partnerships with all levels and all roles,
both inside and outside the company.
● A relevant IT education is an advantage.
Bonus skills and experience:
● We would love to hear from anyone with a background of support of
AI/ML/computer vision products in the automotive sector or have an interest
in these technologies.
About Ravin AI:
● Ravin.ai’s mission is to bring trust and efficiency wherever vehicles operate or
change hands, by using computer vision AI technology to make vehicle
inspections faster and more reliable.
● Our technology allows vehicles to be scanned using smartphone or CCTV-style
cameras and then automatically produces a vehicle condition report.
● We are a VC-backed Israeli tech startup with a globally distributed team of
around 70 people, serving industry-leading players in the mobility space.
● We were featured in Time Magazine as one of the top 200 inventions of 2022.
We’ve previously been featured in Forbes as one of the top machine-learning
startups to watch.
● We offer flexible hybrid working and would expect you to be in our Haifa office
at least 2 days per week.
Main responsibilities:
● Reviewing car images to identify and mark damages for the purpose of AI
learning.
● Checking the AI algorithm's output to ensure its proper education by reviewing
the results of image processing.
● Supporting automotive product development projects as an expert in the field.
Requirements:
● Experience working as a mechanic or panel beater in cars' technical
maintenance stations, or as a car accident commissioner for an insurance
company.
● Deep understanding of vehicle functioning and possible damages that
can occur during car incidents (both inside and outside).
● Good PC literacy.
● Knowledge of the English language is an added advantage.
Personal qualities:
● Responsibility
● Attention to details
● Good interpersonal and communication skills
● Ability to work well in a team
● Strong self-organizational skills
● Ability to learn quickly.
● Ravin.ai’s mission is to bring trust and efficiency wherever vehicles operate or change hands, by using computer vision AI technology to make vehicle inspections faster and more reliable.
● Our technology allows vehicles to be scanned using smartphone or CCTV-style cameras and then automatically produces a vehicle condition report. ● We are a VC-backed Israeli tech startup with a globally distributed team of around 70 people, serving industry-leading players in the mobility space. ● We were featured in Time Magazine as one of the top 200 inventions of 2022. We’ve previously been featured in Forbes as one of the top machine-learning startups to watch.
● We offer flexible hybrid working and would expect you to be in our Haifa office at least 2 days per week.
● We’re looking for someone who has a very strong UX background but also has a good eye for interface designs and can carry out user research. ● You will be expected to take ownership of the design output for Ravin’s mobile web application and desktop software.
● You will be working closely with customers, product management, and business development to validate your thinking and optimise Ravin’s tools to different use cases.
● You will also be working closely with the development teams (front end, backend and data science) and QA engineers to turn your ideas into reality. ● Your goal is to create a product experience that users love and that supports our mission to make vehicle inspections faster and more trustworthy. ● You must be ready to get stuck into detailed design work, to make sure your ideas are turned into products that our users love.
● You must have proven experience designing complex software products (5 years minimum of design experience), working with dev teams to build them and then shipping them to real users. You should have seen multiple products / features through the full build lifecycle, from discovery to production.
● You must have excellent communication skills and can articulate ideas to technical and non-technical audiences. You should be highly collaborative and should enjoy working in a close-knit team.
● You should be comfortable working in a startup environment where change is constant and progress is rapid. You will be expected to work autonomously and take responsibility for the success of our products. You must demonstrate you are a proactive person and don’t need someone to always tell you what to do.
● You should be comfortable working with distributed teams. You will be based in Israel but we also have team members across Europe and the US, who you will be working with day-to-day.
● You should be willing to travel to carry out in-field customer research. ● It is a bonus if you have worked on B2B AI/ML/computer vision products and/or in the automotive sector before.
● You should be proficient in modern design and prototyping tools (e.g. Figma, Adobe Suite, UserTesting.com).
● Your day-to-day working languages will be English and Hebrew. If you can speak Russian that would be a bonus.
● We are offering you the opportunity to help shape our suite of products and own end-to-end design for specific flows and features..
● You’ll be working with a highly experienced and skilled team.. We move fast, iterate quickly and define success by the business outcomes, not the volume of output you produce.
● This is an opportunity to work with cutting edge AI technologies in a fast-changing mobility sector.
● We also offer 25 days paid holiday, alongside public holidays, a company pension scheme and an employee options scheme.
How to apply:
Email your CV and portfolio to zivan@ravin.ai
● Leading one of the company's main product lines in aspects of: customer
research, converting tech capabilities to features, prototyping business flows
and UX solutions, closing the productization and dev cycle and taking the
responsibility of production ready e2e solution for specific customers.
● Working in a matrix team with algo, dev, design, delivery (QA, sys. eng., and
tech project managers) and getting things done to the customer satisfaction.
● You are expected to be able to both lead other people and be hands on in case
it is more efficient in getting to the end goal.
● Your goal is to build product our customers love, drive long-term technical
roadmap and deliver significant commercial value from your efforts.
● Working closely with customers around the world to build strong relationships.
● This is an opportunity to work with cutting edge AI technologies in the
fast-changing automotive sector.
● You’ll be working with a highly experienced and skilled team: we move rapidly,
iterate quickly, and define success by the business outcomes, not the volume of
output you produce.
● You’ll be part of a well-funded scale-up that’s on a very exciting growth
trajectory.
● Proven tech expertise (Msc degree or equivalent industry experience).
● Proven experience of shipping real production products.
● Excellent communication skills and the ability to articulate your ideas to both
technical and non-technical audiences in English and Hebrew.
● Proven experience in matrix organizations and proven materialization of your
vision by multidisciplinary teams.
● Full operational command of English, both verbally and in writing.
● You need to be a natural leader and extremely well-organized.
● Be able to manage many competing priorities.
● Have great interpersonal, problem solving and analytical skills.
● Be a good team player.
● Have a “can do” approach.
Bonus skills and experience:
● Background in the automotive sector.
● Building AI/ML intensive products.
● Building mobile products for occasional use.
● Project Management experience of Software/Integration projects.
● Additional languages (European, Eastern) - our everyday working language is
English.
● You should be comfortable working in a startup / scale-up environment where
change is constant, and progress is rapid. You will be expected to work
autonomously and take responsibility for the success of our products. We don't
insist on working hours but on the result.
● You should be comfortable working with distributed teams. You will be based
in Haifa with the engineering team in our newly-renovated office space. The
rest of the team is spread across Tel Aviv (Israel), Europe (from London to Kyiv)
and Austin, Texas (US).
● You should be willing to travel (from time to time) to meet customers and
remote teams.
● Attending the Haifa office at least once a week is mandatory.
What You'll Do
What You'll Need
Must have:
Backend Developer
This is an opportunity to work with cutting edge AI technologies in a fast-changing mobility sector.
Basic Qualifications
Send us an email explaining to us what you do well. You never know, we might have something for you.